Privacy Policy & Terms and Conditions

Welcome to our online store. We are committed to protecting your privacy and providing a safe and professional shopping experience. By using our website or completing any purchase, you agree to all the policies listed below.

First: Privacy Policy

We highly value your privacy and are committed to collecting and using your personal information with the highest levels of security and confidentiality.

1. Information We Collect

We only collect the necessary data required to provide our services, such as:

• Name
  
• Contact information
  
• Shipping address (for physical products)
  
• Payment details through secure payment gateways
  

2. How We Use Your Information

Your information is used for:

• Processing orders
  
• Enhancing user experience
  
• Communicating with you when needed
  

Delivering orders through trusted shipping companies

3. Information Protection

We use advanced security tools to protect your data from unauthorized access, and we never sell your information to any third party.

We may share limited information only when necessary with:

• Shipping companies
  
• Secure payment platforms
  

4. Your Consent

By using the website, you agree to the collection and use of your information in accordance with this policy.

Second: Terms and Conditions

1. Acceptance of Terms

By using the website or completing any purchase, you fully agree to comply with these terms and conditions.

2. Products

A. Digital Products

These include downloadable files such as images, videos, backgrounds, templates, and more.

They become available for download immediately after payment and cannot be canceled or refunded.

B. Physical Products

They are prepared and shipped through trusted shipping companies, and the customer must provide an accurate address to ensure proper delivery.

3. Payment Policy

• All payments are processed through secure payment gateways.
  
• The customer is responsible for ensuring the accuracy of the information provided during checkout.
  
• Payments cannot be canceled once completed.
  

4. Shipping Policy

• Physical products are shipped to the available countries through approved shipping carriers.
  
• Delivery times vary based on the destination and shipping company.
  
• The customer is responsible for providing a correct and complete delivery address.
  

5. Return and Exchange Policy

A. Digital Products

• Non-refundable and non-exchangeable after purchase due to their downloadable nature.
  

B. Physical Products

• Non-returnable and non-exchangeable, except if the product arrives damaged or incorrect.
  
• Issues must be reported within 24 hours of receiving the order, with photos or video evidence provided.
  

6. Intellectual Property

All content on the website (images, designs, text, digital files) is the exclusive property of the store.

Copying, reselling, or using any content without prior permission is strictly prohibited.

7. Permitted Use

The customer must not misuse the website, attempt to disrupt its services, or violate the rights of others.

8. Limitation of Liability

• The store is not responsible for delays caused by shipping companies.
  
• The customer is responsible for providing accurate personal and shipping information.
  
• We are not responsible for any misuse of the products.
  

9. Modifications

The store reserves the right to modify or update these policies at any time. Updates will be published on the website immediately.

10. Contact

For any inquiries or assistance, customers can contact us through email or the communication channels listed on the “Contact Us” page.